Complimentary shipping for domestic orders.

TERMS AND CONDITIONS

GENERAL ASPECTS

This website – https://casil-knit.com/is managed by Atelier Blooming SRL, . The terms “we,” “us,” and “our” refer to Casil Knit. By using this website or making a purchase, you agree to the Terms of Service outlined here, which apply to all users. Please read these terms carefully before using the site. If you do not agree, you may not use the site or its services. New features or tools will also be subject to these terms. We may update these terms, and it is your responsibility to check for changes. Continued use of the site after changes are posted means you accept those changes.

IMPORTANT NOTES

We wish to inform you of certain important details regarding your experience on our website, www.casil-knit.com. The merchandise displayed on our website is represented through digital photographs of actual products.

While we strive to present our products as accurately as possible, please be aware that minor discrepancies between the photographs and the actual products may occur. Such minor divergences do not constitute a defect of the ordered merchandise.

Additionally, we would like to bring to your attention that the availability of merchandise presented on the www.casil-knit.com website may vary at the time of your visit. Products may be out of stock, and prices are subject to change. Unless explicitly stated otherwise, all prices listed on our website include Value Added Tax (VAT) where applicable. Delivery costs are not included in the listed prices and will be communicated to you separately during the checkout process.

ORDER PLACEMENT AND ACCEPTANCE

Subject to Availability and Acceptance: Please note that all orders are subject to product availability and our acceptance. Adding items to your shopping cart does not reserve them, and they may still be purchased by other customers.

Order Acknowledgment: Upon placing an order, you will receive an email detailing your order. This email serves as an acknowledgment of your order, not an acceptance. Your order is officially accepted once it is packaged and ready for shipment, at which point you will receive an order confirmation email.

Custom Orders: For items that are to be knitted as custom orders, such as adjustments in size, colors, or fit, additional production time will be required. Our team will coordinate with you throughout this process and provide an estimated delivery time.

Right to Refuse Orders: We reserve the right to refuse any order if we are unable to obtain payment authorization, if shipping restrictions apply to your country of residence or without indicating any reasons.

PRODUCTION AND STOCK

As a small, creative business, our commitment to quality and the slow-fashion concept means that we aim to produce garments tailored specifically for you. Items labeled as “stock” on our website indicate that we have the finished product and all necessary resources available to deliver your order within an agreed timeframe.

While our focus is on sustainability and producing garments as requested, we understand the need for prompt delivery. Therefore, we maintain a minimal stock to accommodate those who require their garments as soon as possible.

Because we deliver quality and care for our products, each of it

We maintain the authority to cease the availability of any product at our discretion. Any offer for products or services presented on this site is invalid in locations where prohibited by law. We do not guarantee that the quality of products, services, information, or other materials obtained through our Service will meet your expectations, nor can we assure that any errors in the Service will be rectified.

Pre- order

What is a pre-order?

A pre-order allows you to secure a limited product that will be released in the future.

 

When will my pre-order ship?

The anticipated shipping date for each pre-order item is listed on the product page. You will also get a confirmation email once your package has been shipped.

 

When will I be charged?

You will be charged at the time you place your order.

PRICES AND PAYMENTS

All our payments are securely processed by Stripe.

Prices for our products may change at any time without prior notice. We also reserve the right to modify or discontinue the Service (or any part of it) at any time without notice. We are not liable to you or any third party for any modifications, price changes, suspensions, or discontinuations of the Service.

VAT Inclusion: Prices displayed on our website include Value Added Tax (VAT) for purchases within the European Union (EU). For items purchased and shipped outside the EU, prices are shown exclusive of VAT.

Shipping Costs and Customs Duties: Please note that our prices do not include shipping costs or any customs duties that may be applicable in your country of residence. You may incur these additional charges according to the legislation in your country.

Payments: We accept all major credit cards and other payment options listed on our website.

We employ a payment processing service provider with Secure Socket Layer (SSL) technology.

Pay online with Visa or Mastercard using our secure payment processor STRIPE. Stripe servers are used only for card processing. Stripe guarantees the security of your information by not storing your personal card data but instead sending it encrypted over a secure link to the processing bank. This way, your information is secure. When you pay with a credit card, the transaction will display on your bank statements as “casil-knit.com”.

TERMINATION

The responsibilities and obligations of both parties that arose prior to the termination date will remain valid even after the termination of this agreement.

These Terms of Service will remain in effect unless terminated by either you or us. You have the option to terminate these Terms of Service at any time by informing us of your decision to discontinue using our Services or by ceasing to use our site.

If, in our sole judgment, you fail to comply with any term or provision of these Terms of Service, or if we suspect such failure, we may terminate this agreement without notice. In such a case, you will be responsible for any outstanding amounts owed up to the termination date. Additionally, we may deny you access to our Services or any part thereof.

 

ENTIRE AGREEMENT

The failure of us to enforce any right or provision of these Terms of Service does not waive that right or provision.

These Terms of Service, along with any policies or operating rules posted on this site or regarding the Service, constitute the complete agreement and understanding between you and us, governing your use of the Service. They supersede any prior agreements, communications, or proposals, whether oral or written, between you and us, including any prior versions of the Terms of Service.

Any ambiguities in the interpretation of these Terms of Service will not be construed against the drafting party.

GOVERNING LAW

Your use of this website and any purchases made from www.casil-knit.com are governed by Romanian law, and you agree to submit to the exclusive jurisdiction of the Romanian courts.

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